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Work like an agency: always think first

I worked for years on an in-house team in higher ed. When I moved into consulting, I expected big changes in the type of projects I managed. But guess what? The work isn’t that different. The players, locations and institutional quirks vary, yet many of the big issues...

Work like an agency: power up your team

“All I want is a postcard.” “And I need it by tomorrow.” “Your department covers the printing costs, right?” How well does your marketing and communications team respond to these types of demands? Is your department set up like an in-house creative agency? Or are you...

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